Problems sending outgoing SMTP email - frequently Asked Questions / FAQs.

Most Popular Questions

Can I use AuthSMTP to send mail from multiple email addresses?
Which email programs are compatible with AuthSMTP?
My ISP blocks SMTP on port 25 what can I do?
How do I know which account I need?
What is the maximum number of recipients I can use?
What is the maximum size of message I can send?

All Frequently Asked Questions

Which email programs are compatible?
Which email programs are NOT compatible?
What is SMTP?
My ISP blocks SMTP on port 25 what can I do?
What type of authentication should I use?
Can I change my user name and password?
Do you add advertising to my emails?
What is the maximum size of message I can send?
Can I use AuthSMTP to send bulk email?
How do I know which account I need?
Does AuthSMTP use POP-before-SMTP?
How can I pay?
My ISP proxies SMTP (port 25) how can I get around this?
How do I renew my AuthSMTP service?
Can I renew my AuthSMTP account early?
Will you auto-renew my AuthSMTP account?
Can I upgrade my account and how much will it cost?
Do you offer a FREE SMTP service?
My email gets caught as SPAM can AuthSMTP help?
Why does my credit card statement say "GetOnline"?
Why should I not use personal SMTP server software?
What is the maximum number of recipients I can use?
Do you block any domains or email addresses?
Can I pay in another currency?
Why do I need an email address to sign up?
Can I use AuthSMTP to send mail from multiple email addresses?
What do the SMTP error / reply codes mean?
How do the message number and size quotas work?
Can I use one AuthSMTP account on more than one computer?
How do I access the online AuthSMTP control panel?
I get a 'not authorized to send' error message?
Do I have to change my POP3 server or POP3 username / password?
How do you detect and stop SPAM / email abuse?
Where are your servers based?
Should I use the default or alternate port SMTP settings?
Does AuthSMTP work with SMIME S/MIME?
Do you offer a reseller package / discount or affiliate scheme?
Do you have any information to reduce the spam I receive?
How can I get AuthSMTP working with my Pocket PC device?
Do you offer telephone support?
What username / password should I use?
Do you virus scan my outgoing mail?
Can unused quota be carried over to the next month?
Can I limit the size of attachments that can be sent?
Do you support Mac computers?
Can I authenticate on the 'from' address only?
Do you offer free test accounts?
Can I authorize to send mail from my whole domain?
Can I connect to the IP address of your server?
Do I get a POP3 mailbox with AuthSMTP?
How do I recover my username / password?
Why do the Microsoft Outlook Test Account Settings fail?
Why should I not just use webmail when mobile?
In the AuthSMTP Control Panel what is the 'admin' email address?
Will my IP address show in the email headers?
Can I authenticate based on my IP address only?
Do I have to change my email program?
Do you support SSL encrypted connections?
Can I take a copy (duplicate) of emails sent?
Do you keep a log of messages sent?
What mailing list software do you recommend?
Do you offer shorter term accounts?
How many concurrent connections / threads can I use?
How can I avoid getting spam complaints?
How much are your prices in other currencies?
Do you offer an anonymous SMTP service?
What is SPF (Sender Policy Framework)?
I get SSL errors when sending email?
I cannot login to the Control Panel?
Why is it best to send email as one message per recipient?
What happens if I exceed my quota?
Will my email address change do I send from ???@authsmtp.com?
Is AuthSMTP a software program I install?
Do I need to make changes to my MX (mail exchange) records?
Can I send email from a form on my website?
Can you handle .uk.com and other domain types?
Why do you use PayPal for payments?
Can I have a dedicated / static IP address with my AuthSMTP account?
Can I download a raw log file of my message history?
Can I renew my AuthSMTP account early?
Will you auto-renew my AuthSMTP account?
What is an Email Address Re-write?
Do you support DKIM?
In the Control Panel - what is the 'spam complaint' email address?
Why do my messages grow in size when I send them via AuthSMTP?
What is Google Analytics and how can I use it to track my emails?

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