If you get SSL error messages when sending email through our service - login to your Control Panel and ensure 'SSL sending' is enabled (it is 'disabled' by default).

Some email programs also require you to change the SMTP port number to 465 when used with SSL - many either do this automatically or do not require a change - so we would only recommend changing it if it does not work on the port you are using.

For details on changing the SMTP port for your email program see the 'Alternate Port' settings on our 'How to setup your account' pages.

If you have any questions please contact us.

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