Can I have a dedicated IP address with my account?

Yes. A dedicated IP address is available at no additional cost, subject to approval.

Approval for an IP address is typically granted only to accounts that meet certain qualifying criteria, including (but not limited to):

  • Consistent and sufficient sending volume.
  • Proper sender authentication (SPF, DKIM, DMARC).
  • Low message failure (bounce) rates.
  • Good overall sending reputation.

Benefits of a Dedicated IP Address

A dedicated IP address offers several advantages:

  • Enables better monitoring and management of your email reputation.
  • Protects your reputation from being affected by other users.
  • Allows recipients to whitelist your emails more easily.
  • Can help simplify SPF configurations.

Important Information

Please note the following conditions regarding dedicated IP addresses:

  • There is no additional charge for a dedicated IP.
  • Dedicated IPs may be allocated at our discretion when we believe it will help protect or improve email processing and deliverability.
  • We reserve the right to allocate, remove, or change a dedicated IP at any time.
  • Although dedicated IPs are considered “static,” they may change - such changes are uncommon.
  • Accounts that no longer meet the qualification and approval criteria may have their dedicated IP address removed or deactivated without notice, a shared IP address will be allocated instead.
  • Reassignment of a previously allocated IP address cannot be guaranteed.
  • You are solely responsible for the reputation of your dedicated IP. Poor sending practices (such as high bounce rates, spam complaints, or low engagement) may negatively impact deliverability.
  • New or inactive dedicated IPs may require a warm-up period, during which sending volumes should be increased gradually to establish a positive reputation.
  • For accounts with low or inconsistent sending volumes, a shared IP may perform better than a dedicated IP.

If you are looking for a static IP address to send your emails TO instead of using 'mail.authsmtp.com' please see - Can I connect to the IP address of your server?

If you have any questions please contact us.