Can I have a dedicated IP address with my account?

A dedicated IP address is available at no additional cost (on request) for AuthSMTP 50, 100, 150, and 200 plans. For larger accounts, a dedicated IP is assigned automatically.

Benefits of a dedicated IP address

  • Enables you to monitor and manage your email reputation more effectively.
  • Protects your reputation from being impacted by other users.
  • Allows you or your recipients to whitelist your emails using firewalls or security software.
  • Helps reduce SPF lookup limits if your SPF record is near the maximum allowed lookups by using an IP address instead of a network include.

Important information

  • While the IP address is considered “static,” it may change in rare circumstances. However, changes are unlikely and infrequent.
  • If your account is downgraded below AuthSMTP 50 or expires, the dedicated IP address will be deactivated or removed without notice. If you later upgrade again, we may not be able to reassign the same IP address.
  • You are solely responsible for the reputation of your dedicated IP. Poor sending practices (such as high bounce rates, spam complaints, or low engagement) can negatively affect your deliverability.
  • New or unused dedicated IPs may require a “warm-up” period, during which sending volumes should be increased gradually to build a positive reputation.
  • If sending volumes are low or inconsistent, a dedicated IP may perform worse than a well-managed shared IP.

If you are looking for a static IP address to send your emails TO instead of using 'mail.authsmtp.com' please see - Can I connect to the IP address of your server?

If you have any questions please contact us.