Apple iPad - iOS8 - Setup Guide

Are you using a new iPad or the latest version of iOS? Please see our iOS15 SMTP server setup guide here.

Important Points

  • First you need to make sure the email address(es) you will be sending from have been authorised for your account in our Control Panel .
  • These instructions assume your email account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change your incoming email settings.

Step 1

  • Tap 'Settings' on the home page
iPad iOS8 - Step 1 - Click Settings
  • Scroll down and Tap 'Mail, Contacts, Calendars'.
iPad iOS8 - Step 2 - Click 'Mail, Contacts, Calendars'

Step 2

  • Tap the email account you wish to modify.
iPad iOS8 - Step 3 - Click email account you wish to add AuthSMTP outgoing email service to
  • Tap 'Account'
iPad iOS8 - Step 4 - Click Account

Step 3

  • Scroll down to 'Outgoing Mail Server' and tap 'SMTP'.
iPad iOS8 - Step 5 - Scroll down to Outgoing Mail Server and click SMTP

Step 4

  • Tap on the 'Primary Server'.
iPad iOS8 - Step 5a - Click on Primary SMTP Server

Step 5

  • Make sure the 'Server' slider is 'On' and enter the AuthSMTP host name (as supplied in your signup email), typically 'mail.authsmtp.com'.
  • Enter the username and password (as supplied in your signup email).
  • Change 'Use SSL' to On
iPad iOS8 - Step 6 - Move slider to On, enter AuthSMTP outgoing mail server, enter AuthSMTP username and password, change Use SSL to Off and then click on Authentication

Step 6

  • Tap on 'Authentication' and select 'MD5 Challenge-Response' - then go back to the previous screen.
iPad iOS8 - Step 7 - Select MD5 Challenge-Response as the AuthSMTP Authentication method

Step 7

  • Tap on the 'Server Port' and change to one of the alternate port numbers - we would recommend that you use port 325 but you can also use 23, 26 or 2525 - port 25 is available but is blocked by many ISPs.
  • Use port 325 if you specifically DO NOT want to use SSL encryption.
  • If you DO wish to use 'SSL' - move the 'SSL' slider to on, change the port to '2525' and then you MUST login to the control panel (Advanced Configuration tab) and enable SSL on your account.
iPad iOS8 - Step 8 - Click on Server Port and change to the alternative SMTP port 2525, go back to the main Settings page and the setup of the authenticated outgoing email relay service is complete

Step 8

  • Tap 'Done' - you should now see:
iPad iOS8 - Step 9 - Setup of the authenticated outgoing email relay service is complete
  • Go back until you get back to the main 'Settings' page.
  • All Done!