Apple iPad - iOS15 - Setup Guide

Important Points

  • First you need to make sure the address(es) you will be sending from have been authorised on your account in our Control Panel.
  • These instructions assume your email account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change your incoming email settings.
  • These instructions are only for Apple iPad using iOS15 - for other email programs please see How To Setup AuthSMTP.

Step 1

  • Tap 'Settings' on the home screen
iPad iOS15 - Step 1 - Click Settings

Step 2

  • Scroll down and Tap 'Mail'.
iPad iOS15 - Step 2 - Click 'Mail'

Step 3

  • Tap on 'Accounts'.
iPad iOS15 - Step 3 - Go to Account

Step 4

  • Tap the email account you wish to modify.
iPad iOS15 - Step 4 - Choose Account

Step 5

  • Tap 'Account'
iPad iOS15 - Step 5 - Tap Account

Step 6

  • Scroll down to 'Outgoing Mail Server' and tap 'SMTP'.
iPad iOS15 - Step 6 - Scroll down to Outgoing Mail Server

Step 7

  • Tap on the 'Primary Server'.
iPad iOS15 - Step 7 - Click on Primary SMTP Server

Step 8

  • Make sure the 'Server' slider is 'On' and enter the AuthSMTP host name supplied during the activation process, typically ''.
  • Enter the SMTP username and password.
  • Set the 'Use SSL' slider to on.
  • Set 'Authentication' to 'MD5 Challenge-Response'
  • Set the server port to '2525'
  • Click 'Done' in the top right-hand corner
iPad iOS15 - Step 8 - Enter SMTP Settings

Step 9

  • You will now see that your SMTP server has been updated.
  • Click '< Account' to go back to account settings
iPad iOS15 - Step 9 - Go back to the main Settings page and the setup of the authenticated outgoing email relay service is complete

Step 10

  • Tap 'Done'
iPad iOS15 - Step 10 - Setup of the authenticated outgoing email relay service is complete
  • Go back until you get back to the main 'Settings' page.
  • Setup is complete, try sending a message to ensure it is working correctly.