Apple iPad - iOS13 - Setup Guide
Are you using a new iPad or the latest version of iOS? Please see our iOS15 SMTP server setup guide here.
Important Points
- First, you need to make sure the address(es) you will be sending from have been authorised on your account in our Control Panel
- These instructions assume your email account has already been setup and is collecting email correctly
- Take a note of any settings you change
- Only change the settings specified, you should not need to change your incoming email settings
- These instructions are only for Apple iPad using iOS13 - for other programs please see How To Setup AuthSMTP
Step 1
- Tap 'Settings' on the home screen
![iPad iOS13 - Step 1 - Click Settings](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-1.png)
Step 2
- Scroll down and tap 'Passwords & Accounts'
![iPad iOS13 - Step 2 - Click 'Passwords & Accounts'](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-2.png)
Step 3
- Tap the email account you wish to modify
![iPad iOS13 - Step 3 - Go to Email Account](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-3.png)
Step 4
- Tap the email address to edit the settings
![iPad iOS13 - Step 4 - Go into email settings](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-4.png)
Step 5
- Scroll down to 'Outgoing Mail Server' and tap 'SMTP'
![iPad iOS13 - Step 5 - Tap on the Outgoing Mail Server settings](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-5.png)
Step 6
- Tap on the 'Primary Server' to change it
![iPad iOS13 - Step 6 - Tap on the Primary Server](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-6.png)
Step 7
- Make a note of the existing settings
- Make sure the 'Server' slider is 'On'
- Enter the AuthSMTP host name supplied during the activation process, typically 'mail.authsmtp.com'
- Enter your AuthSMTP username and password
- Set the 'Use SSL' slider to on
- Set the server port to '2525'
![iPad iOS13 - Step 7 - Enter SMTP Settings](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-7.png)
Step 8
- Tap 'Authentication'
- Set to 'MD5 Challenge-Response'
- Tap 'Back'
![iPad iOS13 - Step 8 - Set Authentication Type](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-8.png)
Step 9
- You will now see that your SMTP server has been updated
- Click 'Done' in the top right-hand corner
![iPad iOS13 - Step 9 - Go back to the main Settings page and the setup of the authenticated outgoing email relay service is complete](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-9.png)
Step 10
- Tap 'Account' to back to the main settings
![iPad iOS13 - Step 10 - Back to the main email settings](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-10.png)
Step 11
- You will see that the SMTP server has updated
- Setup is complete, try sending a message to ensure it is working correctly
![iPad iOS13 - Step 11 - Setup of the authenticated outgoing email relay service is complete](/images/setup/iOS13-smtp-server-setup-iphone-ipad-step-11.png)