Apple iPad - iOS12 - Setup Guide

Are you using a new iPad or the latest version of iOS? Please see our iOS15 SMTP server setup guide here.

Important Points

  • First, you need to make sure the address(es) you will be sending from have been authorised on your account in our Control Panel
  • These instructions assume your email account has already been setup and is collecting email correctly
  • Take a note of any settings you change
  • Only change the settings specified, you should not need to change your incoming email settings
  • These instructions are only for Apple iPad using iOS12 - for other programs please see How To Setup AuthSMTP

Step 1

  • Tap 'Settings' on the home screen
iPad iOS12 - Step 1 - Click Settings

Step 2

  • Scroll down and tap 'Passwords & Accounts'
iPad iOS12 - Step 2 - Click 'Passwords & Accounts'

Step 3

  • Tap the email account you wish to modify
iPad iOS12 - Step 3 - Go to Email Account

Step 4

  • Tap the email address to edit the settings
iPad iOS12 - Step 4 - Go into email settings

Step 5

  • Scroll down to 'Outgoing Mail Server' and tap 'SMTP'
iPad iOS12 - Step 5 - Tap on the Outgoing Mail Server settings

Step 6

  • Tap on the 'Primary Server' to change it
iPad iOS12 - Step 6 - Tap on the Primary Server

Step 7

  • Make a note of the existing settings
  • Make sure the 'Server' slider is 'On'
  • Enter the AuthSMTP host name supplied during the activation process, typically ''
  • Enter your AuthSMTP username and password
  • Set the 'Use SSL' slider to on
  • Set the server port to '2525'
iPad iOS12 - Step 7 - Enter SMTP Settings

Step 8

  • Tap 'Authentication'
  • Set to 'MD5 Challenge-Response'
  • Tap 'Back'
iPad iOS12 - Step 8 - Set Authentication Type

Step 9

  • You will now see that your SMTP server has been updated
  • Click 'Done' in the top right-hand corner
iPad iOS12 - Step 9 - Go back to the main Settings page and the setup of the authenticated outgoing email relay service is complete

Step 10

  • Tap 'Account' to back to the main settings
iPad iOS12 - Step 10 - Back to the main email settings

Step 11

  • You will see that the SMTP server has updated
  • Setup is complete, try sending a message to ensure it is working correctly
iPad iOS12 - Step 11 - Setup of the authenticated outgoing email relay service is complete