Can I change my username and password?
Yes - we recommend that you change your password every 3 - 6 months and it must adhere to the following guidelines:
Minimum Length : | 12 | |
Maximum Length : | 20 | |
Allowed Characters : | a-z A-Z 0-9 - + _ ! : . | |
Case Sensitive : | Yes |
The most secure passwords are:
- Long - in most cases the longer the password the more secure it is
- Mixed case alphanumeric - i.e. Abb43kHr2mdgdR
- Not standard dictionary words
- Not easily guessed - i.e. your name, names of other people in your family, pets, dates of birth or your favourite pop star / sports person etc
- Not obvious - i.e. do not use 'password', 'letmein' or the same as your username
- Not used in multiple places
For a free secure password generator please see www.passwords.org.uk, to change your password - login to the AuthSMTP Control Panel.
We can change account usernames where there is a technical requirement, please contact us for more information