Browser Security Problem

You appear to be using a version of Internet Explorer that might not have the latest encryption protocols enabled. Our payment and banking providers require us to adhere to a strict set of technical standards to protect your data - as part of those standards we can only allow the latest secure encryption protocols to be used on our website and control panel.

Internet Explorer versions 8, 9 and 10 do support the latest protocols but they are not enabled by default.

I do have them enabled - take me to the login page

We recommend one of the following options to update your browser's security but please note this is only general guidance. If you choose to follow this guidance you do so entirely at your own risk, if you are unsure of the implications please consult an IT professional for assistance.

Option 1 - Enable TLS v1.1 and v1.2 in Internet Explorer

To enable TLS v1.1 and v1.2 in your version of Internet Explorer please take the following steps:

• Open Internet Explorer
• Click on the cog icon in the top right-hand corner
• Click 'Internet Options' in the menu
• In the options window go to the 'Advanced' tab
• Scroll to the bottom of the list of options
• You will see the following options:
• Use SSL 2.0
• Use SSL 3.0
• Use TLS 1.0
• Use TLS 1.1
• Use TLS 1.2
• In order to use our website you will need to 'tick' TLS 1.1 and TLS 1.2
• Click 'OK' and then restart your browser
• You should now be able to access our control panel and payment pages.

Option 2 - Upgrade Internet Explorer

You may be able to upgrade Internet Explorer on your current operating system using the following page on Microsoft's website:

http://windows.microsoft.com/en-GB/internet-explorer/download-ie

Option 3 - Install an alternative browser

If you are not able to upgrade your existing browser you could install an alternative browser from the list below and use that alongside or instead of your existing browser.

• Chrome
• Firefox
• Safari
• Opera

More Information

All companies that take payments via the Internet are subject to a strict set of technical standards to maintain the security of your details and to minimise the risk of fraud.

These standards are managed by the PCI Security Standards Council. The PCI Security Standards Council is an open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The PCI Security Standards Council’s mission is to enhance payment account data security by driving education and awareness of the PCI Security Standards. The organization was founded by American Express, Discover Financial Services, JCB International, MasterCard, and Visa Inc.

If you would like more information please see the official website:

• PCI Security Standards Council Website