Apple iPhone / iPod Touch - iOS4 - Setup Guide

Are you using a new iPhone or the latest version of iOS? Please see our iOS15 SMTP server setup guide here.

Important Points

  • First you need to make sure the email address(es) you will be sending from have been authorised for your account in our Control Panel .
  • These instructions assume your email server / account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change your incoming email settings.
  • These instructions are only for Apple iPhone and iPod Touch using iOS4 - for other email programs please see How To Setup AuthSMTP or contact us.

Step 1

  • Select 'Settings' from the home page
  • Scroll down and Select 'Mail, Contacts, Calendars'.
iPhone / iPod Touch - Step 1 - Click Settings from Homepage and then click 'Mail, Contacts, Calendars'

Step 2

  • Select the email account to modify.
iPhone / iPod Touch - Step 2 - Click email account you wish to add AuthSMTP outgoing email service to
  • Click 'Account Info'
iPhone / iPod Touch - Step 2a - Click Account Info

Step 3

  • Scroll down to 'Outgoing Mail Server' and click 'SMTP'.
iPhone / iPod Touch - Step 3 - Scroll down to Outgoing Mail Server and click SMTP

Step 4

  • Click on the 'Primary Server'.
iPhone / iPod Touch - Step 4 - Click on Primary SMTP Server

Step 5

  • Make sure the slider is 'On' and enter the AuthSMTP host name (as supplied in your signup email).
  • Enter the username and password (as supplied in your signup email).
  • Change 'Use SSL' to off (unless you do want to use SSL and have already enabled SSL in the AuthSMTP Control Panel).
iPhone / iPod Touch - Step 5 - Move slider to On, enter AuthSMTP outgoing mail server, enter AuthSMTP username and password, change Use SSL to Off and then click on Authentication

Step 6

  • Click on 'Authentication' and select 'MD5 Challenge-Response' - then go back to the previous screen.
iPhone / iPod Touch - Step 6 - Select MD5 Challenge-Response as the AuthSMTP Authentication method

Step 7

  • Click on the 'Server Port' and change to one of the alternate port numbers - we would recommend that you use port 325 but you can also use 23, 26 or 2525 - port 25 is available but is blocked by many ISPs.
  • Use port 325 if you specifically DO NOT want to use SSL encryption.
  • If you DO wish to use 'SSL' - move the 'SSL' slider to on, change the port to '2525' and then you MUST login to the control panel (Advanced Configuration tab)and enable SSL on your account.
iPhone / iPod Touch - Step 7 - Click on Server Port and change to the alternative SMTP port 2525, go back to the main Settings page and the setup of the authenticated outgoing email relay service is complete

Step 8

  • Go back until you get back to the main 'Settings' page.
  • All Done!