Apple iPhone / iPod Touch - iOS11 - Setup Guide

Are you using a new iPhone or the latest version of iOS? Please see our iOS15 SMTP server setup guide here.

Important Points

• First you need to make sure the address(es) you will be sending from have been authorised on your account in our Control Panel.

• These instructions assume your email account has already been setup and is collecting email correctly.

• Take a note of any settings you change.

• Only change the items specified - you should not need to change your incoming email settings.

• These instructions are only for Apple iPhone / iPod Touch using iOS11 - for other email programs please see How To Setup AuthSMTP.

Step 1

• Tap 'Settings' on the home screen

Step 2

• Scroll down and Tap 'Mail'.

Step 3

• Tap on 'Accounts'.

Step 4

• Tap the email account you wish to modify.

Step 5

• Tap 'Account'

Step 6

• Scroll down to 'Outgoing Mail Server' and tap 'SMTP'.

Step 7

• Tap on the 'Primary Server'.

Step 8

• Make sure the 'Server' slider is 'On' and enter the AuthSMTP host name supplied during the activation process, typically 'mail.authsmtp.com'.

• Enter the SMTP username and password.

• Set the 'Use SSL' slider to on.

• Set 'Authentication' to 'MD5 Challenge-Response'

• Set the server port to '2525'

• Click 'Done' in the top right-hand corner

Step 9

• You will now see that your SMTP server has been updated.

• Click '< Account' to go back to account settings

Step 10

• Tap 'Done'

• Go back until you get back to the main 'Settings' page.

• Setup is complete, try sending a message to ensure it is working correctly.