Apple iPhone / iPad - iOS17 - Setup Guide

Important Points

  • First you need to make sure the address(es) you will be sending from have been authorised on your account in our Control Panel.
  • These instructions assume your email account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change your incoming email settings.
  • These instructions are only for Apple iPhone / iPad using iOS17 - for other email programs please see How To Setup AuthSMTP.

Step 1

  • Tap 'Settings' on the home screen
iPhone iOS17 - Step 1 - Click Settings

Step 2

  • To open the 'Mail' settings, scroll down and Tap 'Apps'.
iPhone / iPad iOS17 - Step 2 - Click 'Apps'
  • Search for "Mail" and then tap on the 'Mail' option.
iPhone / iPad iOS17 - Step 2 - Search for 'Mail'

Step 3

  • Tap on 'Mail Accounts'.
iPhone / iPad iOS17 - Step 3 - Tap on Mail Accounts

Step 4

  • Tap the email account you wish to modify.
iPhone / iPad iOS17 - Step 4 - Choose Account

Step 5

  • Tap 'Account Settings'
iPhone / iPad iOS17 - Step 5 - Tap Account Settings

Step 6

  • Scroll down to 'Outgoing Mail Server' and tap 'SMTP'.
iPhone / iPad iOS17 - Step 6 - Scroll down to Outgoing Mail Server and tap SMTP

Step 7

  • Tap on 'Add Server'.
iPhone / iPad iOS17 - Step 7 - Tap Add Server

Step 8

  • Enter the AuthSMTP host name supplied during the activation process, typically 'mail.authsmtp.com'.
  • Enter your AuthSMTP username and SMTP password.
  • Click Save
iPhone / iPad iOS17 - Step 8 - Enter SMTP Settings

Step 9

  • You will now see that your SMTP server has been added.
  • Tap on the new server to edit the settings
iPhone / iPad iOS17 - Step 9 - Edit the new server settings

Step 10

  • Make sure the 'Server' slider is 'On'
  • Set the 'Use SSL' slider to 'On'.
  • Set 'Authentication' to 'MD5 Challenge-Response'
  • Set the server port to '2525'
  • Click 'Done' in the top right-hand corner
iPhone / iPad iOS17 - Step 10 - Complete the SMTP server settings

Step 11

  • Tap on the old 'Primary' server
iPhone / iPad iOS17 - Step 11 - Tap on the old primary server

Step 12

  • Set the 'Server' slider 'Off'
  • Tap 'Done' in the top right corner
iPhone / iPad iOS17 - Step 12 - Turn the old server off

Step 13

  • You will now see that the old server is turned off and the new server is on
  • Click back to 'Account Settings'
iPhone / iPad iOS17 - Step 13 - Go back to account settings

Step 14

  • You will now see that he SMTP server is set to 'mail.authsmtp.com'
iPhone / iPad iOS17 - Step 14 - Confirm changes and send a test message
  • Go back until you get back to the main 'Settings' page.
  • Setup is complete, try sending a message to ensure it is working correctly.