Apple Mobile Me - Remote SMTP - Setup Guide

Important Points

Important: Before proceeding please login to the AuthSMTP Control Panel and enable SSL on your account.

Due to the way Apple's Mobile Me email systems currently work you have to have SSL enabled on your account for you to be able to send emails through AuthSMTP, otherwise any emails you send may not reach us and you may not get an error message.

  • First you need to make sure the email address(es) you will be sending from have been authorised for your account in our Control Panel .
  • These instructions assume your email account has already been setup in and is collecting email correctly
  • Take a note of any settings you change
  • Only change the items specified - you should not need to change either your email address, POP3 server, POP3 username / password
  • These instructions are only for setting up an alternative email address and SMTP server in Apple's Mobile Me service - for other email programs please see How To Setup AuthSMTP or contact us

Step One

  • Login to your Mobile Me account here -
Apple Mobile Me - Step 1 - Login to your account

Step Two

  • From the main window go into the 'Preferences' by clicking on the 'cog'icon in the top right-hand corner
Apple Mobile Me - Step 2 - Go to preferences

Step Three

  • You will see 5 sections at the top of the new window...
Apple Mobile Me - Step 3 - Preferences

Step Four

  • Go to the 'Addresses' section and click on the small '+' button above the list of accounts
Apple Mobile Me - Step 4 - Go to addresses and press +

Step Five

  • Choose 'Send using External Address' and then click the 'Next' button
Apple Mobile Me - Step 5 - Choose Send using External Address

Step Six

  • Enter the email address you wish to send from and your name
Apple Mobile Me - Step 6 - Enter your name and email address
  • Ensure you have registered the email address on your AuthSMTP account via the Control Panel
  • Click 'Next'

Step Seven

  • Enter the 'SMTP Server' as ''
  • Change the 'Port' to '25'
  • Enter your AuthSMTP username and password into the fields provided
Apple Mobile Me - Step 7 - Enter your AuthSMTP authentication details
  • Click 'Next'

Step Eight

  • The SMTP account and email address have now been added to Mobile Me account
Apple Mobile Me - Step 8 - Account has now been added
  • Click 'Done'

Step Nine

  • You will see the 'Send From' account listed with your other accounts.
Apple Mobile Me - Step 9 - Account is listed
  • Click 'Done'

Step Ten

  • To test the setup compose a new message
  • Change the 'From' address to the new one that you have setup
  • Click the paper plane button to send the message
Apple Mobile Me - Step 10 - Send test message

Step Eleven

  • All done!


  • Check you have entered the AuthSMTP username and correctly
  • Check you have registered the from address on your AuthSMTP account
  • Check the Control Panel to see if any errors are being logged against your account