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AuthSMTP - Microsoft Outlook 2002 (Alternate Port)

Important Points

  • These instructions assume your email account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change either your email address, POP3 server, POP3 username / password.
  • We have instructions for both default SMTP port and alternate SMTP port configurations - alternate port is generally used if your ISP blocks the normal port 25 SMTP access (as many do these days!).

Step One

  • Load Microsoft Outlook 2002
  • From the main screen open the the 'Tools' menu and then select 'E-mail Accounts...'

microsoft outlook 2002


Step Two

  • Select 'View or change existing e-mail accounts'
  • Click the 'Next >' button

smtp authentication


Step Three

  • Click on the email account to modify - this will cause it to become highlighted
  • Click on the 'Change...' button

mail relaying error


Step Four

  • Change the 'Outgoing mail server (SMTP)' to the SMTP server we supplied with your signup email
  • Click the 'More Settings...' button

server authentication smtp


Step Five

  • Click the 'Outgoing Server' tab

mail relay, smtp


Step Six

  • Tick 'My outgoing server (SMTP) requires authentication'
  • Select 'Log on using'
  • Enter the AuthSMTP username and password we supplied when you signed up
  • IMPORTANT: 'authsmtp.username' is an example - if if your AuthSMTP username was 'ab12345' enter it as that and *not* as 'authsmtp.ab12345'
  • Tick the 'Remember password' option

smtp-auth, authsmtp, auth-smtp


Step Seven

  • Click on the 'Advanced. tab
  • Change the 'Outgoing mail (SMTP)' port number to the alternate port (port 2525 is recommended)
  • 'Ok' button

smtp-auth, authsmtp, auth-smtp


Step Eight

  • Click the 'Next >' button then the 'Finish' button

outgoing mail error


Step Nine

  • You should now be back to the main Outlook 2002 screen
  • Close Outlook 2002 and then reload
  • Check you are online then test to ensure you can send mail correctly
  • All done!

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