Incredimail XE - Alternate Port - Setup Guide

Important Points

  • First you need to make sure the email address(es) you will be sending from have been authorised for your account in our Control Panel .
  • These instructions assume your email account has already been setup and is collecting email correctly.
  • Take a note of any settings you change.
  • Only change the items specified - you should not need to change either your email address, POP3 server, POP3 username / password.
  • We have instructions for both default SMTP port and alternate SMTP port configurations - alternate port is generally used if your ISP blocks the normal port 25 SMTP access (as many do these days!).

Step One

  • Load Incredimail XE
  • From the main screen open the 'Tools' menu and then select'Accounts...'
Incredimail XE - Step 1 - Open Accounts Window

Step Two

  • Click on the email account to modify - this will cause it to become highlighted
  • Click on the 'Properties' button
Incredimail XE - Step 2 - Mail accounts window, click properties

Step Three

  • Change the 'Outgoing mail server' to the SMTP server we supplied with your signup email
  • Under 'Outgoing Mail Server' tick 'My server requires authentication'
  • Click 'More Settings...' button
Incredimail XE - Step 3 - Email Account Properties, go to servers tab and change outgoing mail server, tick requires authentication and click More Settings

Step Four

  • Select 'Log on using'
  • Enter the AuthSMTP username and password we supplied when you signed up
  • IMPORTANT: 'authsmtp.username' is an example - if your AuthSMTP username was 'ab12345' enter it as that and *not* as 'authsmtp.ab12345'
  • Tick the 'Remember password' option
  • Click the 'Ok' button
Incredimail XE - Step 4 - Enter AuthSMTP outgoing username and password

Step Five

  • Click the 'Advanced' tab
  • Change the Outgoing mail (SMTP) port number to 2525
  • Click 'Ok'
Incredimail XE - Step 5 - Changing outgoing SMTP port to alternative port 2525

Step Six

  • Click the 'Close' button.
Incredimail XE - Step 6 - Click Close to complete setup

Step Six

  • You should now be back to the main Incredimail XE main screen
  • Close Incredimail XE and then reload
  • Check you are online then test to ensure you can send mail correctly
  • All done!