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Most Popular Questions

- Can I use AuthSMTP to send mail from multiple email addresses?

- Which email programs are compatible with AuthSMTP?

- My ISP blocks SMTP on port 25 - what can I do?

- How do I know which account I need?

- What is the maximum number of recipients I can use?

- What is the maximum size of message can I send?



All Frequently Asked Questions

- Which email programs are compatible?

- Which email programs are NOT compatible?

- What is SMTP?

- My ISP blocks SMTP on port 25 - what can I do?

- What type of authentication should I use?

- Can I change my user name and password?

- Do you add advertising to my emails?

- What is the maximum size of message can I send?

- Can I use AuthSMTP to send bulk email?

- How do I know which account I need?

- Does AuthSMTP use POP-before-SMTP?

- How can I pay?

- My ISP proxies SMTP (port 25) - how can I get around this?

- How do I renew my AuthSMTP service?

- Can I upgrade my account and how much will it cost?

- Do you offer a FREE SMTP service?

- My email gets caught as SPAM - can AuthSMTP help?

- Why does my credit card statement say "D.M.Priest"?

- Why should I not use personal SMTP server software?

- What is the maximum number of recipients I can use?

- Do you block any domains or email addresses?

- Can I pay in another currency?

- Why do I need an email address to sign up?

- Can I use AuthSMTP to send mail from multiple email addresses?

- What do the SMTP error / reply codes mean?

- How do the message number and size quotas work?

- Can I use one AuthSMTP account on more than one computer?

- How do I access the online AuthSMTP control panel?

- I get a 'not authorised to send' error message?

- Do I have to change my POP3 server or POP3 username / password?

- How do you detect and stop SPAM / email abuse?

- Where are your servers based?

- Should I use the default or alternate port SMTP settings?

- Does AuthSMTP work with SMIME - S/MIME?

- Do you offer a reseller package / discount or affiliate scheme?

- Do you have any information to reduce the spam I receive?

- How can I get AuthSMTP working with my Pocket PC device?

- Do you offer telephone support?

- What username / password should I use?

- Do you virus scan my outgoing mail?

- Can unused quota be carried over to the next month?

- Can I limit the size of attachments that can be sent?

- Do you support Mac computers?

- Can I authenticate on the 'from' address only?

- Do you offer free test accounts?

- Can I authorise to send mail from my whole domain?

- Can I connect to the IP address of your server?

- Do I get a POP3 mailbox with AuthSMTP?

- How do I recover my username / password?

- Why do the Microsoft Outlook Test Account Settings fail?

- Why should I not just use webmail when mobile?

- In the AuthSMTP Control Panel - what is the 'admin' email address?

- Will my IP address show in the email headers?

- Can I authenticate based on my IP address only?

- Do I have to change my email program?

- Do you support SSL encrypted connections?

- Can I take a copy (duplicate) of emails sent?

- Do you keep a log of messages sent?

- What mailing list software do you recommend?

- Do you offer shorter term accounts?

- How many concurrent connections / threads can I use?

- How can I avoid getting spam complaints?

- How much are your prices in other currencies?

- Do you offer an anonymous SMTP service?

- What is SPF (Sender Policy Framework)?

- I get SSL errors when sending email?

- I cannot login to the Control Panel?

- Why is it best to send email as one message per recipient?

- What happens if I exceed my quota?

- Will my email address change - do I send from ???@authsmtp.com?

- Is AuthSMTP a software program I install?

- Do I need to make changes to my MX (mail exchange) records?

- Can I send email from a form on my website?

- Can you handle .uk.com and other domain types?

- Why do you use Paypal for payments?

If you have any other questions please contact us otherwise return to our Home Page.


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